Business Communication Tactics
Father George Rutler says, “Communication is the bridge that links the present to the future.” Father Rutler’s words ring true in today’s society where we are constantly communicating with each other. Businesses operate in a fast-paced environment where urgency and efficiency are key. One would think that in this fast-paced society, communication between individuals and businesses alike would be at its most efficient. Unfortunately, it seems that our communication is more fragmented than ever. Rutler, an expert on the subject of effective communication tactics, discusses how to use this skill to your advantage and save time. Father Rutler’s advice includes:
Setting up a system for routine communications in the office. By setting up a system for routine communications in your company you can easily establish boundaries and expectations. Your employees will know what is expected of them without having to waste time asking questions or feeling confused. Being sensitive to the rhythm of your office will help you to determine which communication system will work best. For example, if your employees are constantly on the move and do not have time to stop for a meeting, perhaps a phone call or email will be more effective. If it is possible in your office, try and fit in face-to-face conversation as much as possible since this is one of the best ways to communicate with your employees. By doing this the lines of communication will be wide open and misunderstandings can easily be avoided.
In today’s world, most people are constantly communicating through one method or another. If you do not have a system set up where you feel comfortable communicating then it is important to try and establish one as soon as possible. By setting up a system for routine communications in your company you can easily establish boundaries and expectations. Your employees will know what is expected of them without having to waste time asking questions or feeling confused. Being sensitive to the rhythm of your office will help you to determine which communication system will work best.
Tying everything together using the “rule of three” communications approach. Managing communications is an integral part of any modern business. The faster you can communicate with your team, clients, and customers, the more efficient your workflow will be. Improve communication in your office by setting up a system for routine tasks, saving time with templates, and finding ways to automate certain procedures. You can use Salesforce to generate Leads that are already vetted so you know they’re likely to work within your business community.
Having a focused approach in business meetings for efficiency purposes is also important and requires a little bit of time to set up. (Hint: use an agenda.) Finally, Father George Rutler preaches the importance of listening in order to be more productive and effective at communicating. “Listening is one of the most difficult skills anyone can develop,” says Father Rutler.
Father Rutler currently pastors at Church of St. Michael in New York City and is an associate chaplain at Catholic University. He has written several books, including Catholicism Pure & Simple, coauthored with John Trigilio Jr. He is considered one of the best preachers in New York City, according to the Zagat Survey.