As of 2025, just about every person or company has heard of artificial intelligence (AI) and a high percentage have likely also interacted with it. While it is most commonly being used by tech companies or as a chatbot, it can play a much larger role. In the healthcare industry, specifically, AI has seen some major strides recently.
While saving lives is always a strenuous task, the more menial backend can be a pain for administrative workers. Capturing insurance information via ID card, verifying a customer’s benefits, and prior authorizations are all essential steps, but still tedious ones. Because of this frustration, AI has been picking up some steam. It is estimated that 66% of all physicians have used AI in some form. Furthermore, as much as 83% of healthcare industry professionals say that their ideal AI would be one that takes care of administrative work automatically and frees up time to spend on patients.
Fortunately, getting an AI onboard at your company is much easier than you think. Many solutions providers such as Orbit Healthcare make it both accessible and advantageous to include an AI agent in healthcare in your business operations. As the technology gets better and better, it only becomes easier to implement and more beneficial for your business productivity. Regardless of where you want to implement AI in your business, the best way to get a leg up on your industry competition is by harnessing the power of AI to help your clients.
Source: Orbit Healthcare