If you are
fortunate enough to be one of the lucky expats that have been given a posting
to Thailand, for example, you are in for an amazing experience, and a large
part of that lies with cultural differences. You can’t really get more
cosmopolitan than Bangkok, and if you are to be working with a team, aside from
Thais, you are likely to meet Malaysian and Singaporean people, so some
cultural orientation is a great idea.
Non-Aggressive
Approach
You may have grown
up in a society where you are encouraged to be direct and to the point, after
all, there’s little point in playing games – if you think it should be done
another way, then come right out and say so! Thai culture is soft and gentle
and directness is not encouraged, as you would find out when taking executive training in Bangkok, rather the Thais prefer to skirt around the issue
and look for passive ways to resolve the issue.
Avoiding Conflict
This is a primary
objective in Thai society and you would do well to note this; should you ever
have to make a Thai employee aware of their shortcomings, do not do it in the
company of others. Rather a one on one conversation that focuses on the
positive. There are a million and one ways to say something and careful choice
of words will pay dividends when working with Thai people, along with the right
behaviour (do not become too familiar with staff members).
Gain a Deeper
Understanding of Other Cultures
It is possible to do some
online research into another culture, but if you want to have the best
assistance, call in a specialist business training organisation, who would
tailor a course that deals with specific cultures and is industry specific.
This would typically be a one on one course, with a westerner who has lived and
worked in Thailand for two or three decades and can therefore prepare you for
the cultural aspects of working with Asian people.
Complex Hierarchy
Thai culture has a
complex system of hierarchy, especially in a business environment, and it is
important that you cultivate a correct relationship with those who work under
you. You would not invite an under manager for a drink outside of working
hours, which in your home country would be the ideal opportunity to say what
you want, as in Thai culture, this is overstepping the accepted bounds of
social position. Have a short and informal discussion at work in your office
and always keep things in the positive, as this will bring out the best in the
person.
First impressions count
for a lot in any society and even more so in Asian countries, so do your
cultural homework and become familiar with the mindset of the local people, and
you will find that your team will warm to you and be very productive.